Refund Policy

This policy describes how refunds work for Daily Blog Post subscriptions. It reflects exactly what the platform does — no more, no less. The service is operated by Jsampedro (SIRET 939 617 866 00016, 119 rue Michel Teule, 34080 Montpellier, France).

7-day money-back guarantee

Every subscription comes with a 7-day money-back guarantee, counted from the day the subscription starts.

If your subscription started less than 7 days ago and a payment has been taken, you can request a full refund of that payment — no justification required.

How to request a refund

If you subscribed by card (Stripe), the process is self-service:

1. Sign in and open Settings → Billing for the organization concerned.
2. The billing page shows whether you are within the refund window and how many days remain.
3. Confirm the refund request.

The following conditions apply (they are enforced by the platform itself):

• Only the owner of the organization can request the refund.
• The subscription must be active (or in trial).
• The request must be made within 7 days of the subscription start date.

What happens after a refund

• Your latest subscription payment is refunded in full to the original payment method. Depending on your bank, the funds typically arrive within 5–10 business days.
• The subscription is cancelled immediately — access to paid features ends at that moment, not at the end of the billing period.
• The organization is moved back to the free/default plan. Your account and data remain accessible.

Free trial

The 7-day free trial can be cancelled at any time before it ends. If you cancel during the trial, you are never charged.

Credit purchases

One-time credit purchases (for example image credits) are separate from subscriptions and are not covered by the self-service flow. If you believe a credit purchase should be refunded, contact us and we will review it case by case.

After the 7-day window

• You can cancel your subscription at any time from your billing settings.
• Cancellation takes effect at the end of the current billing period (monthly or annual).
• No partial or pro-rated refunds are made for unused time, unused article quotas, or unused credits.

Exceptions

We may issue refunds outside this policy at our discretion — for example in the event of a technical failure on our side or extended service unavailability. Contact us and explain the situation.

Contact

For any question about this policy or a refund request: contact@dailyblogpost.app